Privacy Policy

Privacy Policy – Marideonai AI Platform

Effective Date: [Insert Date]

Marideonai AI Platform (“Marideonai AI”, “we”, “us”, “our”) is committed to protecting the privacy and personal data of users and operates in compliance with all applicable laws and regulations of the Kingdom of Saudi Arabia, including the regulations and requirements of the Transport General Authority (TGA) and the Saudi Personal Data Protection Law (PDPL).

This Privacy Policy explains how we collect, use, share, store, protect, and disclose personal data when you use the Marideonai AI mobile application.

1. Regulatory Compliance

  • All applicable laws and regulations in the Kingdom of Saudi Arabia
  • All systems and electronic platforms designated or required by the Transport General Authority (TGA)
  • Continuous technical compliance with TGA-approved systems during the validity period of the license and in accordance with approved procedures

2. Nature of the Service

Africa Capture AI provides a digital platform for carpooling and ride-sharing between users and does not independently operate or provide commercial transport services. Africa Capture AI operates within licensed cities, subject to regulatory approval for any intercity services.

3. Personal Data Collected

3.1 User-Provided Data

  • Full name, mobile number, email address
  • Account profile details
  • Vehicle information for drivers
  • Identity and licensing information as required by TGA

3.2 Trip and Operational Data

  • Trip origin and destination details
  • Trip timing and distance
  • Driver, vehicle, and route information displayed to passengers
  • Fare calculation information

3.3 Location Data

  • Real-time and historical location data during active trips
  • Location sharing with authorized contacts upon passenger consent

3.4 Technical and Usage Data

  • Device type and operating system
  • IP address and application usage logs
  • Emergency button interactions

4. Purpose of Data Processing

  • Enabling and completing carpooling and ride-sharing services
  • Displaying driver, vehicle, and trip details throughout the journey
  • Obtaining passenger consent prior to adding multiple riders
  • Providing safety and emergency services
  • Monitoring compliance with TGA requirements
  • Supporting ratings between drivers and passengers
  • Handling complaints, lost items, and customer support
  • Ensuring regulatory reporting and compliance
  • Preventing fraud, misuse, and security threats

5. Data Sharing and Disclosure

Personal data is not sold or misused. Data may be shared only in the following circumstances:

  • Between drivers and passengers for trip completion
  • With TGA-approved electronic systems for regulatory compliance
  • With competent government authorities upon lawful request
  • With authorized technical service providers under strict confidentiality
  • In emergency or safety-related situations

6. Compliance with Saudi Personal Data Protection Law (PDPL)

  • Collecting personal data for legitimate and specified purposes
  • Processing data based on user consent or lawful regulatory obligations
  • Not using personal data in a manner that harms users
  • Obtaining explicit consent for secondary or additional purposes
  • Limiting storage and processing within the Kingdom unless legally permitted to transfer data abroad under PDPL provisions
  • Enabling statutory rights such as access, correction, and deletion

7. Data Security and Protection

  • Encryption of data during transmission and storage
  • Anti-virus and anti-intrusion protection mechanisms
  • Strict access controls and authentication
  • Regular monitoring and security testing in line with national cybersecurity standards

Any data breach affecting personal data will be reported to the relevant authorities in accordance with regulatory reporting requirements.

8. User Rights

  • Access personal data
  • Request correction or updates
  • Request secure deletion of data
  • Withdraw consent for non-mandatory processing
  • Submit complaints or inquiries

9. Data Retention

Personal data is retained only for the period necessary to meet operational, regulatory, and legal requirements. Data is securely deleted once no longer required, in compliance with PDPL and TGA regulations.

10. Updates to this Policy

Marideonai AI may update this Privacy Policy to reflect legal or regulatory changes, including TGA mandates. Users will be notified of material changes through the application or official communication channels.

11. Contact Information

For privacy-related questions or requests, please contact us at:
Email: support@marideonai.sa